The Growing Demand and Use Case for AV As-a-Service (AVAAS)
AV as a Service (AVaaS): Why the Market Is Booming
AV once felt like a black art. Today, falling hardware costs, IT-AV convergence and cloud monitoring have pushed AV as a Service into mainstream planning—especially for hybrid-work meeting spaces.
What Changed?
| Driver | Impact on IT / AV teams |
|---|---|
| Hybrid work explosion | Every room—and many home offices—need reliable video, signage and way-finding. |
| Hardware commoditisation | Standards-based peripherals cut integration time. |
| Always-on experience | AV downtime now hits productivity, talent retention and customer trust. |
Key Challenges for Internal Teams
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Deploy more rooms, faster
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Stay current as firmware and features improve monthly
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Manage at scale without ballooning support headcount
Hiring a dedicated AV engineering crew (Option A) is costly. That’s why many organisations pivot to Option B: AV as a Service.
What AV as a Service Includes
| Element | Traditional Buy-Own | AVaaS Subscription |
|---|---|---|
| Up-front capital | High | Low / none |
| Hardware & install | One-off | Bundled |
| Firmware & feature updates | Manual | Scheduled remote |
| Remote monitoring | Add-on | Native |
| 24/7 support SLA | Separate contract | Bundled |
| Refresh cycle | 5-10 yrs | 3 yrs or less |
Take-away: AVaaS shifts the burden of upkeep to the provider, turning unpredictable costs into a single monthly line item.
Typical Use-Cases in Australia
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Multi-site hybrid-work upgrades
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University lecture-theatre refreshes
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Hotels and venues needing evergreen signage & UC rooms
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Rapid roll-outs for merger / fit-out projects
External read: Demystifying AVaaS
Evaluating an AVaaS Proposal
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Scope – Does it cover all meeting spaces and digital signage?
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Refresh cadence – 36 months keeps tech current without waste.
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Monitoring platform – Ask for real-time dashboards and auto-ticketing.
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Exit options – Verify buy-out or refresh terms.
Internal Listen – Podcast: Why AVaaS is such an appealing model for the future
Australian Outlook
Early movers already wrap hardware, software and support into 3–5 year contracts. Increased competition will drive pricing lower and service levels higher over the next 24 months.
Pro-Tip: Even if you stick with a capital model today, benchmark AVaaS pricing—it’s a useful yard-stick for total cost of ownership.
📚 Further Reading
| Topic | Link |
|---|---|
| Konnectus AV Consulting Services | https://www.konnectus.com.au/services/ |
| Projects Hub – Workplace Upgrades | https://www.konnectus.com.au/av-projects-australia/ |
Exploring AV as a Service for your next rollout?
Book a complimentary 15-minute AVaaS Readiness Review with a Konnectus AV consultant. We’ll compare cap-ex vs op-ex, outline monitoring options and draft an ROI snapshot.
