Why AV as a Service (AVaaS) is such an appealing model for the Future
AV as a Service: From CapEx Pain to Evergreen Gain
Buying new meeting-room kits every five years locks cash and leaves mismatched tech. AV as a Service flips the model: a fixed monthly fee covers supply, install, firmware, mid-term refresh and end-of-life pull-out. PwC’s Peter Tyler explains how an evergreen subscription kept 40 rooms in sync and cut on-site support visits by 30 %.
AV as a Service Checklist
-
Scope high-impact spaces first. Huddles, project rooms and boardrooms drive most tickets.
-
Pick your service stack. Finance-only, lifecycle, or lifecycle + 24/7 support—match risk appetite.
-
Set fail-fast SLAs. Users abandon a room if AV fails in < 60 s; uptime penalties must reflect that.
-
Plan refresh cadence. Swap core hardware at Year-3 to maximise resale and keep pace with AI features (e.g., Microsoft Copilot).
-
Track ROI metrics. Compare ticket volume, energy use and utilisation before vs after rollout.
Why AV as a Service Pays Off
-
Evergreen UX: Sydney, Brisbane & Perth rooms stay identical—no “guess-the-button.”
-
Cash-flow friendly: OpEx aligns spend with value delivered each month.
-
Proactive support: Remote monitoring & vendor firmware pushes slash site visits.
Quick-Win Resources (Internal)
| Resource | Live link |
|---|---|
| Konnectus AV Consulting Services – strategy → design → delivery | https://www.konnectus.com.au/services/ |
| Projects Hub – multi-site AV roll-outs & refreshes | https://www.konnectus.com.au/projects/ |
| Maximising Reliability of AV Systems | https://www.konnectus.com.au/maximizing-reliability-of-av-systems/ |
| Independent Witness Testing – Why It Pays Off | https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/ |
Further Reading (External)
| Topic | Direct resource |
|---|---|
| Demystifying AVaaS | https://www.commercialintegrator.com/insights/demystifying-av-as-a-service/133943/ Commercial Integrator |
| Hybrid Work Strengthens the Case for AVaaS | https://xchange.avixa.org/posts/hybrid-work-strengthens-the-case-for-av-as-a-service AVIXA Xchange |
Ready to switch to an evergreen AV model?
Book a complimentary 15-minute AV-as-a-Service Review with a Konnectus expert AV consultant. We’ll benchmark your estate, size the OpEx option and map quick wins.
Recent Posts
