Understanding Needs to Deliver Effective AV for Businesses and the Workplace

Understanding Needs to Deliver Effective AV

Why Enterprise AV Design Matters

Shiny tech is useless if rooms fail on day one. In this episode, Pujan Doshi-Dowsett (IAG) joins David Allara & Jonathan Cuthbertson to unpack a discovery process that balances executive vision, end-user reality and support-team sanity.

Three Stakeholder Buckets

  • Executives – demand ROI & brand experience

  • End Users – need simplicity & reliability

  • Operations – crave standardisation & rapid support

 

Key Takeaways

  • Choose your place on the experience ↔ standardisation spectrum

  • 70 % of “hardware” failures trace back to acoustics & lighting

  • Build a living product roadmap instead of re-inventing every project

  • Use usage analytics — data beats opinions

 

Quick-Win Resources (Internal)

What you’ll get Live link
Konnectus AV Consulting Services Overview – discovery → design → delivery framework for large enterprise AV https://www.konnectus.com.au/services/
Case Study Hub – real-world projects incl. a 9-level NSW Gov’t building & JLL Sydney HQ https://www.konnectus.com.au/projects/
Blog: Small Focus Rooms – Lighting for Video Conferencing – practical tips you can implement tomorrow https://www.konnectus.com.au/small-focus-rooms-in-your-workplace-get-the-lighting-right-for-vc/
Independent Witness Testing for Commercial AV – Why It Pays Off – guarantee defect-free handovers https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/

 

 

Episode Chapters

Time Topic
00:00 – 05:09 Intro & guest background
05:10 – 11:24 Two design philosophies
11:25 – 17:39 Questions that surface requirements
17:40 – 23:04 Data vs. support tickets
23:05 – 30:44 Built-environment must-haves
30:45 – 37:54 Standardisation vs. flexibility
37:55 – 44:10 Ops, SLAs & wrap-up

 

 

Further Reading (External)

Topic Direct resource
AV System Performance Verification AVIXA “Audiovisual Systems Performance Verification Guide” (PDF) – https://cdn.avixa.org/production/docs/default-source/default-document-library/avsystemsperformanceverificationguider.pdf
Lighting Standards for VC Rooms AVIXA/IES RP-38-17 “Lighting Performance for Small-to-Medium Videoconferencing Rooms” – https://www.avixa.org/standards/recommended-practice-for-lighting-performance-for-small-to-medium-sized-videoconferencing-rooms
Enterprise Workplace Tech in Action IAG case study – “IAG switches on new workplace flexibility technology” – https://www.iag.com.au/announcement/iag-switches-new-workplace-flexibility-technology

 

 

Ready for AV that works first time?

Book a complimentary 15-minute Enterprise AV Discovery consult with a Konnectus engineer. We’ll map your stakeholder needs and outline a data-driven roadmap that turns buzzwords into baselines.

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Optimising IT Networks for AV System Implementation and Support

IT networks for AV

Why a Rock-Solid Network Comes First

Still commissioning meeting rooms at 2 am because “the network isn’t ready”? A flawless AV experience starts with bandwidth, QoS and security—not with shiny screens. Andrew Squillacioti (Concept AV) joins David Allara & Jonathan Cuthbertson to break down his proven AV Network Checklist.

10-Step AV Network Checklist (Preview)

  1. Bandwidth baseline vs. 4K myths

  2. QoS marking for UC traffic

  3. VLAN segmentation & security zones

  4. Switch firmware currency & rollback plan

  5. PoE load-sheet (avoid the $40 k re-wire)

  6. Multicast & IGMP snooping rules

  7. VPN paths for remote support

  8. Monitoring & alert thresholds

  9. Zero-day patch workflow for AV endpoints

  10. Change-control sign-off before hand-over

Listen to the full episode for deep dives and war stories.

Key Takeaways

  • 4 K ≠ killer—latency & jitter matter more than raw bandwidth.

  • A single mis-configured VLAN can delay go-live by weeks.

  • Remote monitoring slashes truck-rolls and downtime.

  • Treat AV gear like IT endpoints: patch, password, protect.

 

Quick-Win Resources (Internal)

What you’ll get Live link
Konnectus AV Consulting Services – discovery → design → delivery for network-centric AV https://www.konnectus.com.au/services/
Case Study Hub – national command-centre & multi-site enterprise roll-outs https://www.konnectus.com.au/projects/
Blog: Independent Witness Testing for AV – Why It Pays Off https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/
Contact Konnectus – talk to an engineer today https://www.konnectus.com.au/contact-us-konnectus/

 

 

Episode Chapters

Time Topic
00:00–06:24 Intro & why IT ≠ AV anymore
06:25–12:39 Bandwidth & QoS basics
12:40–18:54 Security, firewalls, VLAN design
18:55–24:14 PoE disaster story
24:15–30:09 Monitoring & firmware strategy
30:10–35:39 Return-to-office impacts
35:40–End Checklist rundown & free offer

 

 

Further Reading (External)

Topic Direct resource
Video-Ready Network Design Cisco Video & TelePresence Architecture Design Guide (PDF) https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/design/guides/videodg/vidguide.pdf Cisco
Securing Networked AV Systems AVIXA Recommended Practice for Security in Networked AV Systems https://www.avixa.org/standards/recommended-practices-for-security-in-networked-audiovisual-systems Avixa Portal
AV over IP Fundamentals AVIXA Guide to AV over IP https://www.avixa.org/pro-av-trends/articles/av-over-ip-guide Avixa Portal

 

 

Ready to banish “network-not-ready” delays?

Book a complimentary 15-minute AV Network Discovery consult with a Konnectus engineer. We’ll benchmark your infrastructure against our 10-step checklist and map a fast-track path to Day-One success.

Let’s talk »

Meeting Room Design Optimisation – Standards, Trends, User Experience

Tech simple podcast S02 E03

Why Display Size Still Fails in 2025

Twin 98-inch panels can’t keep shared content readable. Greg Jeffreys (AVIXA standards author) joins David Allara & Jonathan Cuthbertson to show why an ALR projection “digital canvas” preserves sight-lines, cuts cost and busts the dual-screen myth.

ALR Projection vs Dual Screens — Fast Facts

Issue Dual Screens ALR Digital Canvas
Content area with Teams Front Row ≈40 % of pixels ≈80 % (single wide canvas) Microsoft Learn
Image contrast in bright offices Drops 50 % 2-4× boost with grey/black ALR material visualdisplaysltd.com
First-row viewing distance (DISCAS) Often >6× height (fails) Sized by standard → clear text Avixa Portal

 

Key Takeaways

  • Digital canvas out-performs dual panels for hybrid layouts.

  • ALR projection delivers 165-inch images at ≈40 % of dvLED cost.

  • Use AVIXA DISCAS to right-size screens from day one.

  • Demo rooms first; avoid “screen-too-small” regrets.

 

Quick-Win Resources (Internal)

Resource Link
Konnectus AV Consulting Services – display strategy, design & delivery https://www.konnectus.com.au/services/ konnectus.com.au
Projects Hub – see our 22 m LED wall & hybrid classrooms https://www.konnectus.com.au/projects/ konnectus.com.au
Meeting Room Design (Part 1) – standards, trends, UX deep dive https://www.konnectus.com.au/podcast/meeting-room-design-optimisation-standards-trends-user-experience/ konnectus.com.au
Independent Witness Testing: Why It Pays Off https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/ konnectus.com.au

 

 

Episode Chapters

Time Topic
00:00–05:59 Dual-screen pitfalls
06:00–13:29 DISCAS 2.0 & viewing zones
13:30–21:44 ALR laser projection essentials
21:45–28:59 Microsoft Teams Front Row impacts
29:00–35:15 Demo vs. DIY kit myths
35:16–End Checklist & next steps

 

 

Further Reading (External)

Topic Direct resource
Display Size Standard (DISCAS) AVIXA Standard overview – https://www.avixa.org/standards/display-image-size-for-2d-content-in-audiovisual-system Avixa Portal
Teams Front Row Layout Microsoft Learn guide – https://learn.microsoft.com/en-us/microsoftteams/rooms/manage-front-row Microsoft Learn
Understanding ALR Projection Visual Displays explainer – https://visualdisplaysltd.com/resources/resources/understanding-alr-projection visualdisplaysltd.com

 

 

Ready to ditch dual screens?

Book a complimentary 15-minute Display Strategy consult with a Konnectus engineer. We’ll map your room layout, apply DISCAS sizing and ALR options, and ensure crystal-clear visuals from day one.

Let’s talk »

The Importance of Meeting Room Design to Optimise AV Upgrades

Meeting room design for AV

Hybrid Room Design: Why Physics Beats Products

Most meeting-space “upgrades” start with shiny USB kits, yet calls still echo, glare blocks faces and content is unreadable. Greg Jeffreys—co-author of several AVIXA standards—joins David Allara & Jonathan Cuthbertson to explain why Hybrid Room Design succeeds only when acoustics, lighting and sight-lines are solved before hardware. Treat the room as a communication device: manage sound energy, control ambient light and place displays where every participant can see and be seen. Do that first, and even mid-range tech will outperform premium devices installed in a bad environment.

Hybrid Room Design Checklist: Fix the Room Before the Tech

  1. Acoustic target – RT60 ≤ 0.5 s. Treat ceilings and walls so speech stays clear and fatigue drops by 30 %.

  2. Balanced face-lighting – 300–500 lux. Avoid down-lights above cameras; use indirect fixtures that flatter faces and aid auto-exposure.

  3. Right-size displays with AVIXA DISCAS & PISCR. Image height, not diagonal inches, guarantees text legibility for everyone.

  4. ALR projection or 1.3-gain screens. Grey/black ambient-light-rejecting material delivers 2-4× contrast in bright offices at a fraction of dvLED cost.

  5. Microphone distance – 20–30 cm from talker. Close-talking beats complex beamforming; DSP becomes final polish, not a rescue mission.

Follow this physics-first roadmap and you’ll curb the endless cycle of “add more gear” fixes.

 

Hybrid Room Design – Key Takeaways

  • Standards save budget. Maths beats guesswork when you’re sizing screens or specifying speakers.

  • Human-centric layouts let people focus on content, not on fighting the room.

  • Marginal gains stack up. Small tweaks to acoustics, lighting and display height combine into a seamless user experience that “just works.”

Quick-Win Resources (Internal)

Resource Live link
Konnectus AV Consulting Services – end-to-end design for hybrid rooms https://www.konnectus.com.au/services/ konnectus.com.au
Projects Hub – see hybrid classrooms & command centres https://www.konnectus.com.au/projects/ konnectus.com.au
Blog: Small Focus Rooms – Lighting for VC https://www.konnectus.com.au/small-focus-rooms-in-your-workplace-get-the-lighting-right-for-vc/ konnectus.com.au
Independent Witness Testing – Why It Pays Off https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/ konnectus.com.au

 

 

Episode Chapters

Time Topic
00:00 – 05:59 Why physics > products
06:00 – 13:29 DISCAS & PISCR basics
13:30 – 21:44 ALR projection explained
21:45 – 28:59 Acoustics & mic placement
29:00 – 35:15 Lighting & colour tips
35:16 – End Marginal-gains roadmap

 

 

Further Reading (External)

 

 

Ready to perfect your hybrid rooms?

Book a complimentary 15-minute Hybrid Room Audit with a Konnectus engineer. We’ll benchmark acoustics, lighting and display sizing against AVIXA standards and map quick wins.

Let’s talk »

AI, Software, and Hybrid Trends: Workplace AV 2023 Recap and 2024 Forecast

AV Workplace technology prediction 2024

Pro AV Outlook 2024: Why This Year Matters

Six months of shortages and AI hype have clouded priorities. Sean Wargo & Peter Hansen from AVIXA join David Allara & Jonathan Cuthbertson to decode the Pro AV Outlook. Global revenue is set to jump from US $306 B in 2023 to US $325 B in 2024—a 6.1 % lift. Commercial Integrator Supply bottlenecks are easing, shifting risk from parts to cash-flow and planning. Avixa Portal

Pro AV Outlook 2024 — Growth Drivers

  1. AI-Enhanced Hardware – DSPs, mics and PTZ cameras now ship with machine-learning auto-mixing.

  2. Hybrid-Ready Small Rooms – four- to six-seat spaces triple the utilisation of legacy boardrooms.

  3. Experience-First Design – CFOs demand ROI metrics like energy savings and occupancy analytics.

  4. Teams Rooms + Copilot – Microsoft’s Copilot brings instant recaps and speaker views to meeting rooms. TECHCOMMUNITY.MICROSOFT.COM

 

Action Plan: Turn Data Into Design

  • Standardise huddle kits to capture small-room demand quickly.

  • Audit firmware paths today so AI features can roll out without user chaos.

  • Layer analytics (people-counting, power) into every business case to prove value.

 

Quick-Win Resources (Internal)

Resource Live link
Konnectus AV Consulting Services – strategy → design → delivery https://www.konnectus.com.au/services/
Projects Hub – hybrid rooms & content studios https://www.konnectus.com.au/projects/
Blog: Lighting for VC in Small Rooms https://www.konnectus.com.au/small-focus-rooms-in-your-workplace-get-the-lighting-right-for-vc/
Independent Witness Testing – Why It Pays Off https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/

 

 

Further Reading (External)

 

 

Ready to translate the 2024 Pro AV Outlook into results?

Book a complimentary 15-minute Market-Driven AV Strategy consult with a Konnectus engineer. We’ll align your roadmap with the latest data and pinpoint quick-win projects.

Let’s talk »

The Benefits of a Professional Project Manager in Workspace Transformations

Fit-Out Project Management: Why Early Matters

Struggling to keep budgets on track or AV mistakes off tomorrow’s punch-list? Kevin Tompkins (25 years, CBRE → CTPG) explains why Fit-Out Project Management belongs at the heads-of-agreement stage—not after drawings are signed. His team recently trimmed AU $15 million from a single workplace refresh by intercepting scope creep and escalation charges. Average Australian office fit-outs now sit between AU $800 and AU $3,200 / m² depending on finish and tech level—blowing past forecasts if unmanaged. CommercialRealEstate.com.auOffice Products News

Fit-Out Project Management Checklist

  1. Engage PM + AV consultant in week 1. Align technology, services and architecture before design freezes.

  2. Model true AV costs. Commercial AV can swing from $200 → $3,000 / m²—set “experience tiers” per space type.

  3. Forecast escalation. Construction costs rose 20–30 % post-2021; bake inflation curves into contracts.

  4. Pilot + measure. Use data-driven mock-ups and utilisation analytics to right-size rooms ahead of rollout.

  5. Run value-management workshops. Proven to cut 5–15 % of unnecessary spend on large programmes. Project Management Institute

 

Key Takeaways

  • AV first, not last. Display size, sight-lines and acoustics should inform wall layouts and lighting plans.

  • Professional oversight pays. PMI studies show disciplined project management yields lower costs, faster delivery and higher stakeholder satisfaction. Project Management Institute

  • Budget clarity builds trust. Transparent cost models help CFOs sign off on hybrid-ready spaces even amid market volatility.

 

Quick-Win Resources (Internal)

Resource Live link
Konnectus AV Consulting Services – strategy → design → delivery https://www.konnectus.com.au/services/
Projects Hub – million-dollar fit-outs we’ve managed https://www.konnectus.com.au/projects/
Blog: Independent Witness Testing – Why It Pays Off https://www.konnectus.com.au/independent-witness-testing-for-av-and-why-it-pays-off/

 

 

Episode Chapters

Time Topic
00:00–04:19 Early PM engagement
04:20–11:09 AV budgeting myths
11:10–24:59 PM methodology
25:00–30:49 AU $15 M case study
30:50–37:09 Pilot spaces & change
37:10–End Return-to-office playbook

 

 

Further Reading (External)

Topic Direct resource
Value of Project Management PMI White Paper – https://www.pmi.org/business-solutions/white-papers/value-project-management
Office Fit-Out Cost Trends Commercial Real Estate report – https://www.commercialrealestate.com.au/news/this-is-how-much-it-costs-to-fit-out-an-office-in-australia-1388073/

 

 

Ready to unlock fit-out savings?

Book a complimentary 15-minute Fit-Out Project Review with a Konnectus AV consultant. We’ll benchmark your scope against proven controls and uncover immediate cost-saving moves.

Let’s talk »