{"id":4068,"date":"2023-04-17T09:21:18","date_gmt":"2023-04-16T23:21:18","guid":{"rendered":"https:\/\/www.konnectus.com.au\/?p=4068"},"modified":"2023-05-01T11:19:12","modified_gmt":"2023-05-01T01:19:12","slug":"how-to-guarantee-your-av-systems-work-first-time-every-time","status":"publish","type":"post","link":"https:\/\/www.konnectus.com.au\/how-to-guarantee-your-av-systems-work-first-time-every-time\/","title":{"rendered":"How to Guarantee Your AV Systems Work, First time Every Time"},"content":{"rendered":"

We recently had the pleasure of chatting with two guests on The Tech Simple Podcast (CLICK HERE TO VISIT)<\/a>, and each of them emphasised the importance of the AV systems in their respective businesses “working first time every time”.<\/p>\n

Those two guests were:<\/p>\n

\u2022 Mark Mitchell – Oceania Premises and Workplace Services Leader at Ernst & Young
\n\u2022 John Preece – Chief Property Officer at Hub Australia
\nWhy is this such an important requirement now? Well, each of them stated that positive customer experiences are critical. By customers they were referring to their staff as well as external customers. A poor or negative customer experience is simply not tolerated anymore. AV needs to work first time and every time. Just like other business tech such as phones, Wi-Fi, or a laptop.<\/p>\n

So how do you achieve this in your business?<\/p>\n

Take a look at this diagram below. The triangle shape is the key. The three elements forming the sides of the triangle must be present to hold the shape together. If one of the elements is not in place, the triangle collapses and the ability to reach the goal of AV working first time every time is gone.<\/p>\n

So let\u2019s dive a little deeper into what you should be aiming for with respect to each of these three elements.<\/p>\n

GOOD AV DESIGN<\/u><\/strong><\/p>\n