Why AV as a Service (AVaaS) is such an appealing model for the Future

AV as a service

AV as a service (AVaaS) is a relatively new concept for the AV industry. In this episode of the Tech Simple podcast David and Jonathan are joined by Peter Tylor of PwC Australia. They discuss AVaaS in detail and cover what it is, the benefits, and the shortfalls. Peter leads the workplace technology team at PwC in Australia. He is effectively the owner of employee technology experience, which is something the firm takes very seriously. 

In this episode we firstly learn from Peter why AVaaS is so attractive to a large enterprise organisation when compared with the normal Cap Ex model of procuring and maintaining the technology. Amongst other reasons, he explains how the ever-shortening life cycles of AV technology and the key goal of guaranteeing the systems to “work first time and every time” for end users are the top drivers. In his view theis is why AVaaS is such a desirable model. 

AVaaS has some strong benefits for organisations to consider but at the same time there are limitations. These are discussed in the podcast. Specifically the discussion covers how the vendors in the AV industry could improve current offerings to make the AVaaS model more appealing. Similar to other technologies in the workplace that have mature aaS models in place already.  

Another remarkably interesting and relevant conversation, and we feel AVaaS will soon be commonplace in the AV industry. 

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How Workplace Design and Technology Integration can Shape the Future of Work

In this edition of the Tech Simple podcast David and Jonathan have the privilege of speaking with Domino Risch, a highly regarded and experienced workplace designer. Domino is a Principal at Hassell, and the firm’s global sector leader for commercial and workplace. In this conversation Domino shares insights into a range of observations around workplace design over the past 18 months. Of particular interest is the wide gap that exists between cultural change and physical workplace design change. She provides a view into what we can expect to see in the future as well. 

Domino explains the importance of considering the technology in a workplace design as early as possible. She also shares some details on how they are leveraging AI technology in one of their larger workplace projects to deliver the two positive outcomes of: 

− Enabling workers to always be in the best fit/suitable location on each day at    the office 

– Lowering daily operation costs of the physical workplace 

Lastly, Domino shares the key questions that now must be asked when going through the initial briefing and discovery process on a new workplace design project. 

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The Path Towards Liberated Working and How Tech Supports It

John Preece is a highly experienced expert in commercial property and workspace who is helping to build the fast-growing co-working business Hub Australia nationally as Chief Property Officer. He is passionate about the Future of work and on this episode of the Tech Simple podcast, we are fortunate to cover this topic extensively with John and gain some insight into what he is seeing.
John introduces us to the topic of “Liberating Working” and explains its meaning as well as how it differs from hybrid working and even flexible work. Further detail around the topic can also be found in a whitepaper published by John in late 2021 “Liberated work: Responding to the unshackling of work from place”.

In the show, we also discuss the role of technology and how important it is to the user experience. The office is and will not die, according to John, it will simply take on a different form. However, the office as a product must add value and provide a quality experience for people – hence the need for seamless technology. This is especially important for an organization like Hub Australia that supplies a service to paying members and their guests.

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Hybrid Work And Importance Of AV

Mark Mitchell is Oceania Premises & Workplace Director at Ernst & Young. An outcome-focused leader guiding the firm to optimize staff and client experiences in this new age and drawing on expertise built up from senior positions with other large corporates including JLL, KPMG, and Baker McKenzie.

In this Tech Simple podcast, Mark provides insights into some of the changes he is seeing in the workplace off the back of the pandemic and explains the importance of the various AV technologies in supporting people, places, and Ernst & Young as a whole.

Key points covered include:

  • AV technology in an office needs to be easy, seamless, and work “first time every time.
  • An equitable experience when people come together to meet  and collaborate is extremely important –
    whether in a room at the office or joining remotely
  • A proactive approach to support the AV systems is now critical. It  is necessary to ensure people have
    a positive experience with the technology

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Top 3 Reason You Need AV Standards

Are the AV systems in your organization easy to use and consistent across the board? Are they the right tools to help the organization and people achieve valuable outcomes? Are their operational costs trending upwards or downwards?

This show is all about why you should consider standardizing your AV to achieve positive answers to the above questions. AV technology is no longer a nice to have in most organizations. It is a must-have that needs to be well-planned and considered from a range of different perspectives.

Fortunately, advances in technology are making it easier than ever to standardize an AV ecosystem. David and Jonathan have identified the Top 3 reasons for standardizing AV in a business, which they discuss at length in this episode:

• User Experience
• Maintenance and Support
• Security

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Can AV Solve Your Acoustic Issues

As the technology in modern sound systems continues to improve, it can be tempting to believe that it is now possible to pay less attention to the baseline acoustic properties of space, and still achieve excellent sound system performance.

In this edition of the Tech Simple podcast David and Jonathan dive into this topic in more detail. In some situations, sound system technology can improve overall performance without relying on acoustic treatment in space. The guys run through a series of examples.

In most situations though, the best outcomes are still achieved when both the acoustic properties of a space and the sound systems are considered together.

The guys also run through some tests to perform to understand the acoustic properties of space. Finally, they provide some tips and advice to address and improve the acoustics in a room.

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